FAQ

VOC Lighting provides commercial and architectural LED lighting solutions including magnetic track lighting, mains-voltage track lighting, LED downlights and spotlights, surface-mounted lighting, pendant and linear lighting, and outdoor architectural lighting.

Our products are designed for retail stores, offices, showrooms, hotels, restaurants, villas, apartments, galleries, hospitality spaces, commercial interiors, landscape projects and architectural applications.

Yes. We can assist with product selection based on installation method, dimensions, wattage, beam angle, color temperature, optical requirements, driver configuration and lighting control. Customers can also provide RFQ files, BOQ documents, lighting schedules or project drawings for product matching.

Magnetic track lighting is a modular lighting system in which luminaires are installed onto a low-voltage track using magnetic and mechanical connections. Fixtures can be positioned and changed more easily than many conventional fixed lighting systems, making magnetic track lighting suitable for flexible architectural and commercial spaces.

Both systems use low-voltage tracks and modular luminaires. 24V systems are commonly selected for compact, decorative and refined lighting applications, while 48V magnetic track lighting provides a wider range of luminaire types, wattages and configurations for professional commercial and architectural projects.

Not necessarily. Magnetic track systems can differ in track dimensions, electrical contacts, mechanical structures and luminaire adapters. Tracks, luminaires and accessories should therefore be selected according to the same compatible system series.

Depending on the selected system, magnetic tracks may be installed as recessed, surface-mounted or suspended systems. Different track structures and accessories are available for different ceiling and architectural conditions.

Available options include adjustable spotlights, linear floodlights, grille lights, pendant lights and decorative lighting modules. Different wattages, lengths, beam angles and optical configurations are available depending on the track system.

Yes. Selected magnetic track systems can support DALI, 0-10V, TRIAC and Tuya Zigbee control depending on the driver, track system and project requirements.

Yes. VOC Lighting supplies mains-voltage track lighting systems for retail, showrooms, galleries, hospitality spaces, offices and other commercial applications. Different tracks and track-mounted spotlights are available according to project requirements.

Selected products can be configured for different mains-voltage markets depending on the driver and electrical specification. Please confirm the required voltage and destination market before ordering.

Depending on the product series, track systems can include 2-wire, 3-wire, 4-wire and other professional track configurations. The track and luminaire adapter must be selected as a compatible system.

Track spotlights are commonly used in retail stores, showrooms, galleries, museums, restaurants, hotels and other commercial environments where adjustable accent lighting and flexible fixture positioning are required.

Our range includes recessed downlights, adjustable downlights, anti-glare downlights, wall washer downlights, commercial spotlights and other architectural recessed lighting products in different dimensions, wattages and optical configurations.

Beam angle depends on the specific product. Common professional options include 15°, 24°, 36°, 45° and 55°, while wider or specialized optical distributions are available on selected models.

Common CCT options include 2700K, 3000K, 4000K and 6000K. Other color temperatures may be available depending on the product series and project requirements.

Many professional VOC Lighting products are available with CRI ≥90. CRI ≥95 is also available on selected products for applications requiring higher color accuracy, such as premium retail, hospitality, galleries and residential projects.

Yes. Selected downlights use deep reflectors, recessed light sources and optimized optical structures to reduce direct glare and improve visual comfort.

Yes. Adjustable recessed downlights and spotlights are available for accent lighting, wall illumination and applications where the lighting direction needs to be adjusted after installation.

Yes. Selected recessed luminaires are designed with wall-washing or asymmetric optical distributions for vertical illumination, display walls, artwork, retail merchandise and architectural surfaces.

Surface-mounted fixtures are suitable for ceilings where recessed installation is not possible or not preferred. They are commonly used in commercial interiors, corridors, offices, hospitality spaces and residential projects.

Yes. VOC Lighting supplies pendant and linear lighting for offices, meeting rooms, retail spaces, hospitality environments and modern architectural interiors. Different lengths, mounting methods and lighting configurations are available.

Selected linear lighting products can be configured in different lengths depending on the profile structure, LED module and project requirements. Please provide the required finished length when requesting a quotation.

Our outdoor range includes LED ground spike lights, bollard lights, outdoor wall lights, landscape spotlights, in-ground lights, wall washer lights and underwater lighting for landscape and architectural projects.

Different protection levels are available according to the installation environment. Typical options include IP44 for semi-covered locations, IP65 for general outdoor use, IP67 for demanding ground-installed applications and IP68 for underwater applications.

IP65 products are designed to resist dust and water jets and are commonly used for general outdoor applications. IP67 products provide increased protection for demanding outdoor and ground-installed environments. IP68 products are designed for continuous underwater applications where the fixture is specifically engineered for immersion.

Yes. Depending on the fixture, different optical options can be selected for narrow accent lighting, landscape illumination, facade lighting or wall-washing effects.

Outdoor fixtures commonly use aluminum housings with corrosion-resistant surface treatments and suitable optical components. Stainless steel trims or other materials may be used for selected in-ground and underwater products.

Yes. Selected IP68 lighting products are available for pools, fountains and water features. The specific installation environment and water conditions should be confirmed before product selection.

Depending on the product and driver configuration, available dimming options may include TRIAC, 0-10V and DALI. The required control protocol should be confirmed before production.

Yes. Selected luminaires can be configured with DALI-compatible drivers for commercial and architectural lighting projects requiring centralized lighting control.

Selected products can be configured with Tuya Zigbee smart control solutions depending on the luminaire, driver, voltage and project control requirements.

Yes. Driver selection can be adapted according to product requirements, dimming protocol, certification, target market and project budget.

Yes. We support OEM and ODM services for lighting brands, distributors, contractors and project companies. Customization can include product specifications, wattage, CCT, beam angle, housing finish, driver configuration, packaging and labeling.

Yes. Standard colors such as black and white are widely available, while other finishes may be customized depending on the fixture, production process and order requirements.

Selected products can be configured with different wattages, color temperatures, CRI levels, beam angles, drivers and control options depending on product design and project requirements.

Yes. OEM packaging, product labels and branding solutions can be discussed according to customer requirements and order conditions.

Yes. IES photometric files are available for many VOC Lighting products. Please provide the required product model and optical configuration so that the correct photometric file can be supplied.

Yes. Technical datasheets can be provided for selected products and may include dimensions, wattage, optical specifications, electrical information and installation data.

Yes. Dimension drawings, cut-out information and installation guidance are available for many products according to the specific model and project requirements.

Yes. Customers can send Excel, PDF or BOQ documents containing product images, dimensions and technical specifications. Our team can review the requirements and recommend suitable or closely matched VOC Lighting products.

Yes. Where sufficient information is available, we can review installation type, fixture dimensions, wattage, beam angle and application requirements and recommend suitable lighting configurations.

Where suitable photometric data is available, IES files can be supplied for lighting simulation and calculation. Project requirements should be confirmed with the selected luminaire and optical configuration.

MOQ depends on the product, specification and customization requirements. Standard products generally allow more flexible order quantities, while customized finishes, drivers, packaging or special configurations may require a higher quantity.

Yes. Samples are available for product evaluation, quality checking and project testing. Sample availability and preparation time depend on the selected product and configuration.

For faster quotation, please provide the product type, quantity, wattage, dimensions, color temperature, beam angle, housing color, voltage, dimming requirements and project destination. Product images, drawings, BOQ documents or reference specifications are also helpful.

Production time depends on product type, quantity, customization and current production schedule. The confirmed lead time will be provided with the quotation or order confirmation.

Yes. A project order can include multiple lighting categories such as track lighting, downlights, surface-mounted fixtures, linear lighting and outdoor lighting.

Warranty conditions vary according to the product, driver and project specification. The applicable warranty will be confirmed in the quotation, order confirmation or technical specification.

Certification availability depends on the product series and target market. Please provide the destination country and required certification standard so that suitable products can be recommended.

Product quality is controlled through specification confirmation, component selection, thermal management, optical performance and production inspection according to the product and project requirements.

Yes. Product voltage, driver configuration, certification requirements and other specifications can be reviewed according to the destination market.

Yes. VOC Lighting supports international orders for distributors, lighting companies, contractors and project customers. Shipping arrangements can be discussed according to destination, shipment volume and customer requirements.

Yes. Different lighting categories can be organized within one order or project, with product specifications and quantities arranged according to the project schedule.

Please provide the order information, product model, photos or videos showing the issue and relevant installation information. Our team will review the case and provide appropriate technical or after-sales support.

Send us your RFQ, BOQ, product list, project drawings or reference images together with the required quantities and technical specifications. Our team will review the requirements and recommend suitable lighting solutions.

Providing clear product images, dimensions, wattage, quantity, beam angle, color temperature, installation method and control requirements will help us identify suitable products and prepare a more accurate quotation efficiently.